FAQ

Frequently Asked Questions

Do you have any questions?

Here you will find answers to frequently asked questions, categorized into three sections for easy navigation.

  1. Are LABPLAS bags breathable?

    Polyethylene films and nylon/polyethylene and polyethylene terephthalate/polyethylene laminates have some permeability to oxygen, carbon dioxide, nitrogen and water vapor 

  2. Are LABPLAS products sterile?

    Most products are sterile, except for laboratory equipment. However, we advise you to check the data sheet of each product to validate its sterility.  

    LABPLAS products are sterile either by the extrusion process itself or by irradiation. The extrusion process for polyethylene tubes is performed at temperatures above 200°C (392°F), ensuring a 10-3 level of sterility assurance (NAS). For irradiated products, the sterilizing dose to ensure a 10-3 NAS has been established in accordance with ISO 11137. 

  3. Are LABPLAS sterile sampling bags suitable for autoclave treatment?

    No, the maximum temperature they can be exposed to while maintaining functionality is 80°C or 176°F, which does not allow for re-use after autoclaving. However, products can be decontaminated in an autoclave.  

  4. Are the products made from heavy metals?

    No heavy metal is used in the formulation of products at LABPLAS and complies with CONEG and RoHS requirements. 

  5. Are you an ecofriendly company?

    Indeed, LABPLAS is a company committed to sustainable development. We are aware of the impact industries have on the environment, which is why we implement concrete actions to reduce our ecological footprint. Among our sustainable practices are the establishment of a waste management program, the assessment of our environmental impact, and the reduction of pollution and energy consumption. 

    At LABPLAS, our sustainable vision extends beyond the environment and includes our entire ecosystem, including our employees, community, and business partners. 

  6. Are you ISO certified?

    Yes, we have been ISO 9001:2015 certified since 1999. 

    This ISO certification provides numerous advantages, including establishing a common language with our partners and better mobilizing our personnel around clear objectives. It also serves as a tool for optimizing our internal management, promoting continuous improvement, and strengthening our reputation by ensuring a consistently high level of quality for our customers. 

  7. Are your products biodegradable?

    Yes, we offer a complete range of biodegradable products. Most of our bags are available in a biodegradable version. For more information on our biodegradable products, please click here

  8. Are your products recyclable?

    Most of our products are indeed recyclable. To learn more about the optimal recycling procedures you can use, we invite you to check our detailed guide by following the link here. Take a moment to read it and contribute to the proper recycling of our products. 

  9. Can I buy a product on LABPLAS website?

    Currently, it is not possible to purchase products directly on our site. You can contact our customer service team, who will be happy to refer you to one of our suppliers.  

  10. Can LABPLAS products be immersed in a laboratory water bath?

    Yes, at temperatures not exceeding 80°C or 176°F.   

  11. How can I contact customer service?

    To contact us, you can use the "Contact Us" button in the top bar of our website. Click here for direct access to the page. 

    You also have the option to reach out to us through our live chat available on the website. Our team will be delighted to assist you. 

  12. How can I contact the T.I service for personal data management?

    You can contact our Data Protection Coordinator at protectiondesdonnees@labplas.com

  13. How do LABPLAS sterile sampling bags react to cold temperatures, such as liquid nitrogen, in a laboratory environment?

    LABPLAS products tolerate temperatures up to -100°C or -148°F. Contact with liquid nitrogen should therefore be avoided.  

  14. How to buy a product from LABPLAS?

    To purchase our products, please submit a request for a quote using the designated form. You can also contact us directly using the phone number and email address provided below. Our team will get in touch with you as soon as possible. 

    Phone: +1 450 649-7343 

    Email: info@labplas.com 

  15. How to find a product on LABPLAS website?

    To see all our products, go to the “Products” tab. 

    To find a specific product, simply use our search bar located at the top of our website. Type in the name of the product you're looking for, and it will appear automatically below the search bar. 

  16. How to request a quote?

    There are two ways to do this:  

    1. We have a button called “Ask for a quote” in our main menu. This button allows you to make a general request and select all the products that you are interested in. Click here for a direct link to the page. 

    2. The “Ask for a quote” button is also available directly on the information page of our products. It allows you to make a specific quote request for the product.  

  17. How to validate a sterility certificate?

    To validate a sterility certificate, you can access the navigation bar located at the top of our website. Then, click on the tab labeled 'Validate a Certificate.' You can also find the page under the Resources tab in the menu. You will be redirected to the dedicated page for certificate validation. 

    Click here for a direct link to the page.

  18. What is the product's lifecycle?

    To learn more about the end of life of our products, we invite you to visit the dedicated page in the 'Resources' section, titled 'End of life of products'. There, you will find detailed information about the lifecycle of our products.

  19. What is the product's lifespan?

    To obtain this information, you can find it in the technical data sheet available on each product page. 

  20. What type of neutralizing solution is most appropriate for my surface sampling?

    LABPLAS offers various neutralizing solutions. The choice depends on the family of disinfectant product used during surface cleaning. For more information, please check the 'Resources' section and select the 'Neutralizing Solutions' page. 

  21. What type of plastic is used to make LABPLAS sterile sampling bags?

    LAPLAS products are made from virgin polyethylene, nylon/polyethylene laminate or polyethylene terephthalate/polyethylene laminate. All our bags comply with the applicable Food and Drug Administration standards (21 CFR 177.1520 and 178.2010) and EU 10/2011 for use with food contact.  

    You can find this information in the certificate of conformity, as well as on the datasheets of each product for more specifications.   

  22. Where can I find the guide for neutralizing solutions?

    You can find the guide for neutralizing solutions in the 'Resources' section of our website. To access it, simply click on the 'Resources' tab, and then on 'Neutralizing Solutions'.

  23. Where can I find the information sheet for each product?

    You can find the information sheet at the end of each product page.

  24. Where can I find the site’s terms of use and privacy policy?

    You can find the terms of use of the site and the privacy policy at the bottom of the page, in our footer. 

    Click here to view the terms of use, and here for the privacy policy. 

  25. Where can I find the temperature resistance of each product?

    This information is available in the data sheet of each product. 

  26. Which products can be autoclaved?

    Some products in the microbio range are autoclavable. For more details, please refer to their respective data sheet. 

Talk to an advisor

Do you have any questions or concerns? We are here to help! Our advisors are available to answer all your questions and assist you in finding the best solutions. You can contact us by phone, email, or by using the contact form on our website. We will be happy to assist you as soon as possible.

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